Privacy Policy

Privacy Policy

1. Introduction

2. Information We Collect

2.1 Personal Information

• Contact Information: When you create an account, place an order, or contact our customer service at service@powerzhilian.com, we may collect your name, email address, phone number, and shipping address.
• Payment Information: To process transactions, we collect payment details such as credit card numbers, expiration dates, and security codes. However, this information is handled by our trusted third - party payment processors in compliance with strict security standards, and we do not store full payment card information on our servers.
• Account Information: If you create an account with us, we collect username and password, as well as any profile information you choose to provide, like your fashion preferences.

2.2 Non - Personal Information

• Device and Usage Information: We automatically collect information about your device and how you use our website. This includes your IP address, browser type, operating system, pages you visit, the time and duration of your visits, and the links you click. We use tools like cookies, web beacons, and analytics software to gather this data.

3. How We Use Your Information

3.1 Provide Services

• We use your personal information to process and fulfill your orders, including shipping products to you, handling returns and exchanges, and providing customer support.
• Your account information allows us to personalize your shopping experience, such as showing you relevant product recommendations based on your past purchases and browsing history.

3.2 Marketing and Communication

• With your consent, we may use your email address to send you promotional emails about new products, sales, and special offers. You can unsubscribe from these emails at any time using the unsubscribe link provided in each message.
• We analyze your usage information to understand how our customers interact with our website, which helps us improve our site's design, functionality, and the products and services we offer.

4. Information Sharing and Disclosure

4.1 Third - Party Service Providers

• We share your information with third - party service providers who assist us in operating our business, such as payment processors, shipping carriers, and marketing and analytics partners. These providers are contractually obligated to use your information only for the purposes for which we engage them and to protect your information with appropriate security measures.

4.2 Legal Requirements

• We may disclose your personal information if required to do so by law, such as in response to a subpoena, court order, or government request, or to protect our rights, property, or the safety of our customers or the public.

5. Data Security

• We implement a variety of security measures to protect your personal information from unauthorized access, use, or disclosure. This includes using secure socket layer (SSL) encryption for data transmission, firewalls to protect our servers, and access controls to limit employee access to your information. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

• Access and Correction: You have the right to access the personal information we hold about you and to correct any inaccuracies. You can do this by logging into your account on our website or by contacting us at service@powerzhilian.com.
• Opt - Out: You can opt - out of receiving promotional emails from us at any time. You also have the right to request that we delete your personal information, subject to certain legal exceptions.

7. Children's Privacy

• Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information as soon as possible.

8. Changes to this Privacy Policy

• We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will notify you by posting a notice on our website or by sending you an email if you have provided us with your email address. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.